Six Sigma Green Belt
TestPrep Academy
Exam: SSGB
Question: 1 / 55
90:00
Your manufacturing process uses a special part. This part is delivered to you from three separate manufacturing plants. Each of the manufacturing plants uses a different process to build this particular part. Which sampling technique would you use to test the part before incorporating it into your manufacturing process?
A. Multiple sampling
B. Sequential sampling
C. Stratified sampling
D. Random sampling
How is criticality assigned in a failure mode effects and criticality analysis (FMECA)?
A. Criticality is assigned based on how the failure will affect production cost.
B. Criticality is assigned based on how the failure will affect delivery to the customer.
C. Criticality is assigned based on how the failure will affect customer satisfaction.
D. Criticality is assigned based on how the failure will affect the system as a whole.
You are performing a Six Sigma study for a leading manufacturer of acrylic glass sheets. During the study, you record the thickness of the glass in three places: the top, the middle, and the bottom. Over a full day, you have noticed that the thickness at the top is always 0.1 mm less than the middle, regardless of the machine being used to form the acrylic glass sheet. This accounts for the only variation in the end product. Which type of variation is indicted by the results?
A. Cyclical
B. Nominal
C. Temporal
D. Positional
Which type of Failure Mode and Effects Analysis (FMEA) is used to study and evaluate manufacturing and assembly?
A. System
B. Service
C. Design
D. Process
Which statement is an example of a goal statement?
A. Company shipments are often delayed by 3 days due to a poor packing process
B. We will increase customer satisfaction by reducing product defects by 10%.
C. We experienced a 20% drop in sales due to defects in our products
D. Our products contain 10 defects on average
Which option refers to a Type I error?
A. Accepting the null hypothesis when it is false
B. Rejecting the null hypothesis when it is true
C. Accepting the null hypothesis when it is true
D. Not rejecting the null hypothesis when it is false
Which of the following is based on the "zero-loss" concept?
A. TPM
B. KOV
C. DPMO
D. VOC
A regression analysis has been performed on the study for Customer Complaints versus Time for Training. The p-value is calculated to be 0.04. What does this indicate about the Time for Training?
A. It is a statistically significant factor contributing to the customer complaints.
B. It is not a significant statistical factor contributing to customer complaints.
C. It is a highly significant statistical factor contributing to customer complaints.
D. It is a practically significant factor contributing to the customer complaints.
In statistics, which term refers to "probably true" or "not due to chance" when it comes to research findings?
A. Importance
B. Significant
C. Usefulness
D. Random
Four police dogs are being evaluated for use on a drug detection team. To test the dogs, 20 packages of drugs are hidden throughout a lot of luggage. The results of the test appear in the Drug Finding Test Results table.
You need to determine whether there is a significant difference between the dogs' ability to find drugs based on this test. You decide to use the chi-squared test. Given a confidence interval of 95%, what is the critical value (X-squared)?
A. 7.81
B. 5.99
C. 0.1026
D. 0.352
You have created a Supplier, Input, Process, Output, Customer (SIPOC) diagram for your business system. You notice that the output of your process has changed but there has been no change in the suppliers, inputs, or the process. What information can be derived from this scenario?
A. Changes in output are not controlled by the suppliers, inputs, or the process.
B. The suppliers, inputs, and the process are unstable.
C. The SIPOC diagram is not complete.
D. Changes in output are not related to changes in suppliers, inputs, or the process.
Two processes, A and B, have been examined. Both processes are centered and they remain centered within their specifications. The Cp of each process is equal to its Cpk. Process A's capability ratio (Cr) has been calculated as 0.85 while process B's process capability (Cp) is 0.85. Which statement is true about these processes?
A. Process A is capable, process B is incapable
B. Process A is incapable, process B is incapable
C. Process A is capable, process B is capable
D. Process A is incapable, process B is capable
DFSS projects are appropriate for which type of situation?
A. Acquiring new customers
B. Modifying existing products
C. Creating new products
D. Changing existing procedures
Which method would be used to correct the problem of team members discussing issues unrelated to the purpose of a team meeting?
A. Ensure team members follow the prearranged agenda
B. Ask team members to provide relevant data
C. Ask team members to provide different solutions to the problem
D. Ensure team members are actively listening
Which method of quantifying measurement errors is the most accurate?
A. Range method
B. Analysis of Variance method
C. Percent Agreement method
D. Average and Range method
A company wishes to reduce muda in their manufacturing process by achieving single-piece-flow. How should their cycle time be modified?
A. The cycle time of all operations in a complete process should be equal to the takt time.
B. The cycle time of each operation in a complete process should be equal to the takt time.
C. The cycle time of each operation in a complete process should be greater than the takt time.
D. The cycle time of all operations in a complete process should be greater than the takt time.
Which data analysis tool would you use to prioritize the order in which problems should be addressed?
A. Control chart
B. Matrix diagram
C. Line graph
D. Pareto diagram
You are a Six Sigma green belt. You are performing a study for your company's customer service department on the relationship between the number of days employees are trained and the customer wait time. Which correlation coefficient is depicted in the scatter diagram presented in the following exhibit?
B. -1.0
C. 2.0
D. 1.0
Which tool can be used to analyze risks on a Six Sigma project?
A. SWOT analysis
B. Kaizen blitz
C. RACI chart
D. HOQ matrix
Which action is taken in the Control step of the Define, Measure, Analyze, Improve, Control (DMAIC) process?
A. An ongoing monitoring plan is developed.
B. Customers and their requirements and expectations are outlined.
C. Root causes of defects and opportunities for improvement are found.
D. Data is collected to determine the current status of the process.
Data about the current process is collected in which step of the Define, Measure, Analyze, Improve, Control (DMAIC) process?
A. Control
B. Analyze
C. Define
D. Measure
Which histogram presented in the following exhibit represents a skewed histogram?
A. A
B. B
C. C
D. D
You are constructing an X-bar control chart for a process that produces lengths of pipe. During sampling, you acquire the following data, as presented in the Control Chart Sample Data table.
What are the UCL and LCL for the X-bar control chart?
A. UCL = 1.336, LCL = 0.000
B. UCL = 13.410, LCL = 12.350
C. UCL = 13.410, LCL = 0.000
D. UCL = 12.350, LCL = 1.336
Given the following Data Set table, which measure of central tendency is equal to 2?
A. Mean
B. Mode
C. Range
D. Median
Which method of quantifying measurement errors combines repeatability and reproducibility together in the analysis system?
A. Range method
B. Average and Range method
C. Analysis of Variance method
D. ANOVA method
Which lean tool ensures that the condition and state of manufacturing processes are clear and readily accessible?
A. OEE
B. Visual factory
C. Value stream mapping
D. SMED
Which formula would you use to calculate the value of sigma for use in calculating Ppk?
A. (USL - X-bar) / 3
B. Square root (Sum (X - X-bar)^2 / (n - 1))
C. (USL - LSL) / 6
D. R-bar / d2
What is an example of variable data?
A. Depth of a cut
B. Scrapped parts
C. Welds per unit
D. Number of scratches
Which statement is true concerning short-term capability?
A. Using variable data, 25 groups of 50 samples each must be used to estimate process mean and variation.
B. Control limits are further apart for short-term process evaluation than long-term process evaluation.
C. Control limits are closer together for short-term process evaluation than long-term process evaluation.
D. Using attribute data, 25 to 30 groups of 5 samples each must be used to estimate process mean and variation.
A customer has purchased a circular saw and they have been invited to a free workshop on how to use the tool. Which category of expectation does this fall under?
A. Desired
B. Expected
C. Basic
D. Unanticipated
A study is being performed on the effects of video games on boys and girls. The x-axis on the chart represents time playing video games and the y-axis represents hyperactivity. Points are plotted along a line for boys and a separate line is plotted for girls. Which data plot in the following exhibit represents a significant main effect for the gender?
A. A
B. B
C. C
D. D
A Six Sigma improvement project has reduced the risk associated with a critical portion of a production process. The project team must now focus on the next highest priority risk in the process. How can the next highest priority risk be found?
A. Hold a brainstorming session.
B. Develop a control plan.
C. Perform a measurement system capability re-analysis.
D. Perform a failure modes and effects analysis.
An activity that adds no value for the customer to a process or product describes which lean concept?
A. Level loading
B. Muda
C. Just-in-time
D. Perfection
What is an advantage of manual project management methods versus automatic project management methods?
A. Automatic project management methods are not easily transportable
B. Manual project management methods make displaying large projects easier
C. Manual project management methods are easy to learn
D. Automatic project management methods do not support changes in reporting formats
Using the Z test, how is a left one-tailed test denoted?
A. The sign for the alternate hypothesis is <.
B. The sign for the alternate hypothesis is !=.
C. The sign for the null hypothesis is <.
D. The sign for the null hypothesis is =.
Which method for resolving conflict is the least assertive but the most cooperative?
A. Competing
B. Collaborating
C. Avoiding
D. Accommodating
What is the range for the correlation coefficient r?
A. -1 to 0
B. 0 to 1
C. -2 to 2
D. -1 to 1
A study is being performed on the effects of video games on boys and girls. The x-axis on the chart represents time and the y-axis represents hyperactivity. Points are plotted along a line for boys and a separate line is plotted for girls. Which data plot in the following exhibit represents no interaction?
A. A
B. B
C. C
D. D
Which Six Sigma concept involves creating value for stakeholders by understanding, controlling, and improving overall business processes?
A. PDCA
B. QFD
C. FMEA
D. BPM
In creating a customer satisfaction survey, you want to measure the strength of the respondent's opinion while limiting the number of answer choices available to them. Which question format would be most appropriate?
A. Open-ended
B. Fill-in-the-blank
C. Likert scale
D. Yes/No
Which test examines the variance of multiple sample means?
A. Student's t Test
B. F Distribution
C. MUDA
D. ANOVA
Which Six Sigma role has "tutoring black belts and reviewing projects assigned to them" as one of its main purposes?
A. Champions
B. Executive sponsors
C. Green Belt
D. Master Black Belt
Which option represents the main characteristic indicating a significant interaction on an interaction plot?
A. Steep lines
B. Non-parallel lines
C. Parallel lines
D. Lines consistently far apart
Ultimately, who defines a product's value?
A. Managers
B. Customers
C. Engineers
D. Salespeople
What is the first step in a Kaizen project?
A. Gather and train your project team
B. State the problem and solution
C. Collect the data
D. Make improvement recommendations
Which of the following activities would be performed as part of project closure?
A. Review opportunities
B. Feasibility study
C. Value stream mapping
D. SWOT analysis
What does the design matrix typically include for a design of experiment (DOE)?
A. Selection bias
B. Confidence interval
C. Alpha and beta risks
D. High and low levels
Under which line item in a control plan would you find information on how measurements are made?
A. Gage capability
B. Gage technique
C. Specifications
D. Control method
Which is the best description of mutually exclusive events?
A. All sample points not contained in event A
B. All sample points contained in event A
C. Events A and B cannot occur at the same time
D. Events A and B both occur at the same time
Which tool is used to translate general customer requirements into specific requirements?
A. Critical to quality tree
B. Affinity diagram
C. Kano analysis
D. Quality function deployment
Which option represents the differences between observed values and the corresponding values predicted by your equation?
A. Residuals
B. Precision
C. Qualitative
D. Sensitivity
An experiment is designed to test the effect of weight on the elasticity of a certain material. In the experiment, weights of various sizes were used. They include 2 grams, 6 grams, 14 grams, and 20 grams. What do these various sizes represent?
A. Factors
B. Levels
C. Main Effect
D. Residuals
When the same functions performed by different machines produce different results, which type of variation can this be attributed to in a multi-vari chart?
A. Ordinal
B. Temporal
C. Positional
D. Cyclical
Which of the following is used by a process owner to help track the performance of KIVs and KOVs?
A. Gantt chart
B. HOQ matrix
C. Control plan
D. Service FMEA
When evaluating the cost of poor quality (COPQ), what is an example of an internal failure cost?
A. Restocking costs
B. Equipment calibration
C. Excess inventory
D. Procedure reviews
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