Six Sigma Green Belt
TestPrep Academy
Exam: SSGB
Question: 1 / 55
90:00
Which project management and planning tool is used to plan for multiple contingencies and to steer events towards the ultimate, complex goal?
A. Interrelation diagraphs
B. Matrix diagrams
C. Affinity diagrams
D. Process decision program charts
Which method of quantifying measurement errors combines repeatability and reproducibility together in the analysis system?
A. Range method
B. Average and Range method
C. Analysis of Variance method
D. ANOVA method
When conducting a brainstorming session, one of the participants is continually cutting into and taking over other team members' conversations. What approach is used to fix this particular issue?
A. Reinforce the need to review the data
B. Encourage the team member dominating the conversation to begin active listening
C. Encourage everyone to participate equally.
D. Reinforce the dominating team member's point of view
Four police dogs are being evaluated for use on a drug detection team. To test the dogs, 20 packages of drugs are hidden throughout a lot of luggage. The results of the test appear in the Drug Finding Test Results table.
You need to determine whether there is a significant difference between the dogs' ability to find drugs based on this test. You decide to use the chi-squared test. Given a confidence interval of 95%, what is the critical value (X-squared)?
A. 7.81
B. 5.99
C. 0.1026
D. 0.352
Which of the following statements is true concerning benchmarking?
A. Benchmarking is a structured method of adopting the best features of successful processes.
B. Benchmarking is subjective in nature.
C. Benchmarking provides a strictly competitive analysis.
D. Benchmarking is a relatively easy to implement and provides an early warning system for operational deficiencies.
Two processes, A and B, have been examined. Both processes are centered and they remain centered within their specifications. The Cp of each process is equal to its Cpk. Process A's capability ratio (Cr) has been calculated as 0.85 while process B's process capability (Cp) is 0.85. Which statement is true about these processes?
A. Process A is capable, process B is incapable
B. Process A is incapable, process B is incapable
C. Process A is capable, process B is capable
D. Process A is incapable, process B is capable
Which type of check sheet is used to show defect locations using a schematic of the product?
A. Pareto diagram
B. Checklist
C. Recording check sheet
D. Measles chart
When an organization begins implementing Six Sigma practices, what is the typical sequence for the following three events?
A. Design for Six Sigma (DFSS)
B. Training and launch
C. Implementation
A. B, A, C
B. A, B, C
C. A, C, B
D. B, C, A
Given a standard deviation of 2 and a specification limit range from 70 to 130, what is the ratio of the precision distribution to the precision total?
A. -0.20
B. 0. 20
C. 5.00
D. -5.00
Given the following Data Set table, which measure of central tendency is equal to 2?
A. Mean
B. Mode
C. Range
D. Median
Which option refers to a Type I error?
A. Accepting the null hypothesis when it is false
B. Rejecting the null hypothesis when it is true
C. Accepting the null hypothesis when it is true
D. Not rejecting the null hypothesis when it is false
How are degrees of freedom determined in a 2 mean equal variance t test?
A. The ratio between the squares of two samples' standard deviations
B. The total number of measurements minus two
C. The total number of measurements minus one
D. The Welch-Satterthwaite equation
Which formula represents the P/T ratio?
A. 6*standard deviation / (USL - LSL)
B. (USL - LSL) / 6*standard deviation
C. (Product Variation + Measurement Variation) / 6*standard deviation
D. 6*standard deviation / (Product Variation + Measurement Variation)
Review the Process Yield Data table, which shows the yields at each step of a six-step manufacturing process.
What is the total defects per unit (TDPU)?
A. 0.9214
B. 0.8411
C. 0.1730
D. 0.1479
In creating a customer satisfaction survey, you want to measure the strength of the respondent's opinion while limiting the number of answer choices available to them. Which question format would be most appropriate?
A. Open-ended
B. Fill-in-the-blank
C. Likert scale
D. Yes/No
A company wishes to reduce muda in their manufacturing process by achieving single-piece-flow. How should their cycle time be modified?
A. The cycle time of all operations in a complete process should be equal to the takt time.
B. The cycle time of each operation in a complete process should be equal to the takt time.
C. The cycle time of each operation in a complete process should be greater than the takt time.
D. The cycle time of all operations in a complete process should be greater than the takt time.
Which option is defined as "the ability to detect the variance of a measurement as small as one-tenth of the smallest value between the specification for total tolerance or process range"?
A. Ordinal
B. Reproducibility
C. Calibration
D. Sensitivity
Given the following Data Set table, which measure of central tendency is equal to 4?
A. Mode
B. Range
C. Median
D. Mean
Which type of control chart is appropriate for attribute data?
A. Median chart
B. MX-bar - MR chart
C. np chart
D. X-bar - R chart
You are constructing an X-bar control chart for a process that produces lengths of pipe. During sampling, you acquire the following data, as presented in the Control Chart Sample Data table.
What are the UCL and LCL for the X-bar control chart?
A. UCL = 1.336, LCL = 0.000
B. UCL = 13.410, LCL = 12.350
C. UCL = 13.410, LCL = 0.000
D. UCL = 12.350, LCL = 1.336
Which model describes the factors that make up value in the eyes of the customer?
A. CQFA
B. SIPOC
C. IDOV
D. DMADV
What is a work break structure (WBS)?
A. A cumulative calculation of yield over multiple process steps
B. A secondary metric derived from a primary metric
C. A detailed listing of activities required to complete a project
D. A measurement of a system used to determine the success of a project
Which tool can be specifically used to help set priorities for key process output variables?
A. Attribute Charts
B. Control Charts
C. Relational Matrix
D. Check Sheets
Which of the following activities would be performed as part of project closure?
A. Review opportunities
B. Feasibility study
C. Value stream mapping
D. SWOT analysis
Which Six Sigma role has "tutoring black belts and reviewing projects assigned to them" as one of its main purposes?
A. Champions
B. Executive sponsors
C. Green Belt
D. Master Black Belt
What does the angle of the slope indicate in a plot graph for an input factor?
A. Main effect
B. Interaction of factors
C. Measurement error
D. High or low levels
A regression analysis has been performed on the study for Customer Complaints versus Time for Training. The p-value is calculated to be 0.04. What does this indicate about the Time for Training?
A. It is a statistically significant factor contributing to the customer complaints.
B. It is not a significant statistical factor contributing to customer complaints.
C. It is a highly significant statistical factor contributing to customer complaints.
D. It is a practically significant factor contributing to the customer complaints.
During which project closure step is a formal project review, or critique, conducted?
A. Postmortem analysis
B. Final report
C. Document archiving
D. Risk analysis
You are a Six Sigma green belt. You are performing a study for your company's customer service department on the relationship between the number of days employees are trained and the customer wait time. Which correlation coefficient is depicted in the scatter diagram presented in the following exhibit?
B. -1.0
C. 2.0
D. 1.0
Where in the house of quality would you find a list of benchmarks or target values?
A. Foundation
B. Roof
C. Right wall
D. Left wall
A process capability study has been performed on a manufacturing process. It is found that the process spread is the same as the specification spread. What action should be taken?
A. Change the specifications
B. Reduce variability
C. Take no action
D. Center the process
Which step of a 5S program includes ensuring that all tools are present and put away in the proper location?
A. Seiton
B. Shitsuke
C. Seiso
D. Seiketso
What is an example of variable data?
A. Depth of a cut
B. Scrapped parts
C. Welds per unit
D. Number of scratches
Which test examines the variance of multiple sample means?
A. Student's t Test
B. F Distribution
C. MUDA
D. ANOVA
A team is given most of its power by which entity?
A. End User
B. Management
C. Team Leader
D. Customer
Which lean concept describes an improvement initiative in a specific area, by a number of individuals from different groups, over a short period of time?
A. TPM
B. Poka-yoke
C. Kaizen
D. Kaizen blitz
Using the critical path method (CPM), how can you determine if an activity is on the critical path?
A. The activity's latest time of completion is larger than its earliest time of completion
B. The activity's slack time is more than the time required to complete the activity
C. The activity's earliest and latest times of completion are the same
D. The activity's slack time is less than the time required to complete the activity
What is the purpose of a chi-squared test?
A. To compare the observed and expected frequencies of test outcomes
B. To compare a population mean with fixed value when the population follows a normal distribution
C. To compare three or more population means
D. To test two sample means for equality when the variance is unknown but assumed to be equal
What is the mechanism by which the capability of a process is identified?
A. Performing rational sampling
B. Creating flow charts
C. Creating rational subgroups
D. Performing process mapping
Which type of team is best suited for handling issues related to an organization's policies, practices, and operations?
A. Six Sigma teams
B. Quality teams
C. Project Teams
D. Cross functional teams
The temperature fluctuates in the environment where your production process creates widgets. The temperature is cool in the morning hours of the day and slowly shifts to hot during the afternoon hours. The process is somewhat sensitive to temperature. How would you expect this to present itself on an average control chart for your process?
A. Lack of variability
B. Recurring cycles
C. Jumps in process level
D. Points near or outside the control limits
Which project documentation tool graphically displays the start date, end date, and duration of project activities?
A. PERT chart
B. Pareto diagram
C. Gantt chart
D. Work breakdown structure
Which statement correctly defines a difference between Kaizen and Kaizen blitz?
A. Kaizen is a project-based approach focused on continuous improvement using multiple lean tools whereas Kaizen blitz is a task-based approach focused on continuous improvement using a single lean tool.
B. Kaizen projects can last weeks or months whereas Kaizen blitz lasts days.
C. Kaizen is used to identify the constraints in the process whereas Kaizen blitz skips this task.
D. Typically, Kaizen follows six stages, whereas Kaizen blitz follows three stages.
Which lean concept is also known as the heartbeat of the lean organization?
A. Single-piece flow
B. Takt time
C. Value stream
D. Single Minute Exchange of Dies
A process is examined and four different types of errors are observed. These errors are classified such that a class I error is more critical than a class IV error. The errors and the number of times they were observed are presented in the following Error Classes - Observed Errors table.
Which measurement scale was used in this scenario?
A. Interval
B. Ordinal
C. Ratio
D. Nominal
Review the Defect Data table for 100 units. This table contains six lots of items from a production run of 100 items and the number of defects found in each lot.
Given that there are eight opportunities for defects in the process, what is the defects per million opportunities (DPMO) of this process?
A. 0.10250
B. 68,750
C. 0.06875
D. 102,500
Which House of Quality component is a matrix that depicts the association between the design features?
A. Left wall
B. Foundation
C. Roof
D. Ceiling
After the customers and their needs are identified, what is the next step in collecting Voice of the Customer (VOC) data?
A. Collect and analyze data
B. Determine critical to quality characteristics
C. Refine customer needs
D. Create specifications
Which inference test would you use to test if the variances of two samples are equal?
A. Paired t test
B. 2 mean equal variance t test
C. F test
D. 2 mean unequal variance t test
When the same functions performed by different machines produce different results, which type of variation can this be attributed to in a multi-vari chart?
A. Ordinal
B. Temporal
C. Positional
D. Cyclical
Using the student t test, how do you determine if the test is a two-tailed test?
A. The sign for the null hypothesis is <.
B. The sign for the alternate hypothesis is !=.
C. The sign for the alternate hypothesis is <.
D. The sign for the null hypothesis is =.
Which tool can be used to resolve upstream delays that cascade through a system?
A. Prioritization matrices
B. Continuous flow manufacturing
C. Statistical process control
D. Visual factory
Which tool can be used to analyze risks on a Six Sigma project?
A. SWOT analysis
B. Kaizen blitz
C. RACI chart
D. HOQ matrix
What is known as "all activities involved in bringing a product from the raw material state to a finished product"?
A. Pull value
B. Value stream
C. Perfection
D. Value flow
Your company manufactures notebooks for students. What is a true statement concerning the company's internal and external customers?
A. A line worker is an external customer
B. A high school student is an external customer
C. A line worker's family is an internal customer
D. The retailer that sells the notebooks is an internal customer
While calculating your results take a moment to complete our simple survey!
How likely is it that you would recommend TestPrep.Academy to a friend or colleague?
0 - Not at all likely
1
2
3
4
5
6
7
8
9
10 - Extremely likely